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Explore Contactlab

Public technical documentation for Contactlab's CDP and Send products

Knowledge

To track contact history, it is essential to continuously collect, integrate and update data, making it immediately available when needed. Contactlab CDP helps you create a unified profile of every contact, capturing data from every interaction on your channels and giving you the ability to easily segment them.

Automation

Interact anywhere in real time with automated customer journeys and quickly react to your contacts' behaviors on every channel by creating personalized experiences for your customers.

Personalization

Engage your contacts in the most personalized way possible and build lasting relationships with them over time. By knowing their actions, habits and preferences, you can anticipate them with proposals that are always relevant and perfectly centered on their interests, on the channels they use and at the most appropriate time.