Starting from Tuesday, December 2, 2025, we will gradually update the IP_ADDRESS field type in the event_info file exported by the Data Exporter module.
The field type will change from Variable-length string (16) to Variable-length string (255).
The weeks leading up to Black Friday and Christmas are among the busiest of the year for email marketing campaigns. With a flood of promotional messages and heavy competition in users’ inboxes, solid deliverability becomes essential to ensure your emails land where they should: the primary inbox.
Here are the best practices to get your list and campaigns ready for the seasonal peak.
Starting October 20, our platform introduces a powerful new feature: link tracking in SMS messages. Every time you send a message containing a link, you'll know exactly how many recipients clicked on it and when.
Email deliverability is a crucial factor for the success of marketing campaigns, and careful contact list management (List Management) is one of the most effective practices to improve it. A well-maintained list ensures higher sender reputation, fewer undelivered emails (bounces), and better user engagement.
With the September 8 release, the Contactlab CDP allows you to split your campaigns into up to 10 equally sized parts.
During the month of August, Customer Service will be available, as usual, from Monday to Friday, from 9:00 to 13:00 and from 14:00 to 18:00 (CEST), except for the week of August 15th, when the following changes apply:
As of May 5, 2025, Microsoft has implemented new, stricter authentication rules for senders who send more than 5,000 emails per day to Outlook.com, Hotmail.com, and Live.com addresses.
This move follows the steps taken by Gmail and Yahoo in 2024 and marks another step toward a safer, more trustworthy email ecosystem.
With the release of the Email Designer editor on January 27, new features have been added to better manage your email templates. Let's take a detailed look at all the new features.
With the January 20 release of the Contactlab CDP, it is now possible to set a base filter to decide which recipients to make available during segmentation.
During the upcoming holiday season, Customer Service will be available from Monday to Friday, as usual, from 9:00 AM to 1:00 PM and from 2:00 PM to 6:00 PM (CET), with exceptions for holidays and pre-holidays: