Starting from Wednesday, May 8, 2024, we will be updating the servers hosting our SFTP services used for data exchange.

Starting from February 1, 2024, Google and Yahoo will introduce new rules for those who send emails in bulk to @gmail and @yahoo contacts.

What will change?

After the intervention to strengthen the sending infrastructure, the level of connection security to the SmartRelay was increased. In case of using TLS protocols for communication encryption, a strongly recommended practice, we ask you to verify the correct functioning of sending communications, remembering that at the moment the supported and updated ciphers are the following:

The TAF (Tell a Friend) functionality on Send and MailUp CDP will be discontinued as of 01 November 2023.

Please remove the related Placeholder ${taf_url}$ from your email templates.

Domain spoofing, phishing and spear phishing are now the order of the day, forcing more and more companies to equip themselves with email authentication systems in order to secure the best delivery rates, maintain a high reputation and get through spam filters.

How to design your forms safely? The Contactlab platform already offer the possibility of using a captcha to control subscriptions, for example to your newsletters, from illegitimate activities. The feature is always active and available when creating a form on the platform.

When people talk about inbox placement rates and reputation, they inevitably think of SPF, DKIM and DMARC. Threats such as domain spoofing, phishing and spear phishing have been encouraging the development of more reassuring sender domain authentication strategies for brands for quite some time now.

How many times have you filled in a registration form like the one below? The data collection, the acceptance of privacy and… I’m not a robot.

In order to constantly improve your experience with the Contactlab platform, the web security configurations will be updated on November, 15th, 2021.

In a recent article, we talked about the weight of images used in emails, because you should always pay attention to the images you choose. Files that are too heavy, stored on external servers, require long download times when the email is opened. This means a bad reader experience and an excessive and unnecessary consumption of gigabytes, which adds no value to the quality of messages, especially on mobile.