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23 posts tagged with "news"

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New Base Filter and blacklist management feature

· One min read

With the January 20 release of the Contactlab CDP, it is now possible to set a base filter to decide which recipients to make available during segmentation.

Base filter

In essence, you can pre-filter users who are unsubscribed, blacklisted, or have specific conditions that do not match your communications.

Speaking of blacklists, this is also a new feature. It is now possible to exclude such users from selections, as well as to segment based on this type of information.

This is particularly useful if, in addition to managing email campaigns, you handle SMS campaigns or simply want to conduct specific analyses on your database.

All admin users can enable these new options in the "Base Filter" section, making them available to all users.

Keep in mind that if changes are made, it is advisable to review the segments, as the number of available recipients may vary significantly, especially if blacklisted users are included.

Check the feature details on the dedicated manual page.

SmartRelay connection security protocols update

· 3 min read

After the intervention to strengthen the sending infrastructure, the level of connection security to the SmartRelay was increased. In case of using TLS protocols for communication encryption, a strongly recommended practice, we ask you to verify the correct functioning of sending communications, remembering that at the moment the supported and updated ciphers are the following:

DKIM, better sign your emails and increase deliverability

· 5 min read

Domain spoofing, phishing and spear phishing are now the order of the day, forcing more and more companies to equip themselves with email authentication systems in order to secure the best delivery rates, maintain a high reputation and get through spam filters.

Increase the protection of your emails, 2048-bit DKIM keys

· 3 min read

When people talk about inbox placement rates and reputation, they inevitably think of SPF, DKIM and DMARC. Threats such as domain spoofing, phishing and spear phishing have been encouraging the development of more reassuring sender domain authentication strategies for brands for quite some time now.