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Bounce email and SMS

Email

CodeBounce NameBlacklistDescription
0Unknown/UndefinedNO
1Bad destination mailbox addressPermanentThe specified email address does not exist. This means that the portion to the left of the @ is invalid.
2Bad destination system addressTemporaryThe domain specified in the email address is unable to accept emails.
3Bad destination mailbox address syntaxTemporaryA syntactic problem was detected by the receiving domain.
4Recipient Block PolicyTemporaryThe recipient user has created (only at the mailbox level) a personal filter that blocks the sender's address or domain.
5Bad sender’s mailbox address syntaxNOThe sender’s address was syntactically invalid.
6Bad sender’s system addressNOThe sender’s domain is unable to accept reply emails.
7Other or undefined mailbox statusNOThe mailbox was unable to accept emails.
8Mailbox disabled, not accepting messagesTemporaryThe mailbox exists but does not accept messages. This could be a temporary or permanent error.
9Mailbox fullTemporaryThe user's mailbox is full because it has reached its maximum capacity. They can free up space by deleting messages.
10Message length exceeds administrative limitTemporaryAn administrative limit on the message size was exceeded. This error occurs when the allowed size by the recipient’s mailbox is smaller than the general system limit.
11Reputation blockNOMessage rejected due to reputation issues of the sender's IP or domain, caused, for example, by being listed in public blacklists or blocked by anti-spam systems. This type of bounce does not cause the email address to be blacklisted, as the issue can be resolved once the IP or domain is unblocked or de-listed.
12No answer from hostNOThe outgoing connection attempt was not accepted either because the system was busy or incapable.
13Bad connectionNOThe outgoing connection was established but was unable to process the message, either due to a timeout or poor connection quality.
14Routing server failureNOThe system was unable to forward the message due to unavailable directory servers (e.g., inability to connect to the DNS server).
15Unable to routeTemporaryThe system cannot find the correct path to reach the destination server. Sometimes this may also depend on the domain not existing.
16Routing loop detectedNOMail servers check if the same message passes through them multiple times and after a certain number of times (at the postmaster’s discretion) decide that the message will never reach its destination and return it, indicating refusal.
17Delivery time expiredNOOur system, in case the receiving mail server is unreachable (without receiving a specific rejection), makes multiple retries. If after 48 hours the message still has not been delivered, it is considered failed and categorized as a bounce. (The cause may be a temporarily out-of-service server or a domain without MX records).
18Other or undefined protocol statusNOAn error occurred in the message transmission protocol.
19Invalid commandNOA protocol command was entered out of sequence or unsupported.
20Syntax errorNOA protocol command was entered that could not be interpreted due to a syntax error or was not recognized.
21Delivery not authorized, message refusedNOThe sender is not authorized to send to the specified recipient. The cause may be a block by the anti-spam filter, either per-host or per-recipient.
22Relaying DeniedNODuring transmission across various servers, one of them was unable to deliver the email. The message is rejected by the server, possibly because the sender is recognized as invalid or unacceptable.
23Service not available – access deniedNOTypically caused by incorrect or outdated email addresses; when trying to deliver mail to a server that is only intended to send mail, not receive it. Sometimes used as a response when emails are rejected because they are considered spam.
24Message considered to be spamNOThe message is considered spam.

SMS

CodiceNome BounceDescrizione
1000Unknown Subscriber (Numero Inesistente)
1001VP exceeded (Destinatario Irraggiungibile)
1002Teleservice not provisioned (Numero non abilitato)
1003Rejected by Operator
1004Controlling MSC system failure
1005Equipment protocol error
1006Operator Barring
1007Absent Subscriber (Numero Assente)
1103bad recipient
1109carrier problem
1110Msg Blocked
1111banned
1211quota_abs reached (termine del credito)
1213quota_ny reached (termine delle notifiche)
1300System (Internal Error)
1301(Connection Problem)
1302(Generic Error)
1303(Connection Problem)
1311send error
1400(Internal Error)
1401(Internal Error)
1402(Internal Error)
1500ERROR (Internal Error)
1501ERROR (Internal Error)
1502(Internal Error)
1701Rejected – Nack
1702Underivable
1703Deleted – Canceled
1704MSISDN Barred
1705Undelivered
1706No DLR
1707Op Rejected
1800ExpiredExpired, all the carrier attempts failed during the validity period
1801RejectedRejected from the destination carrier
1802Format error
1803Other error
1810Subscriber unknown
1811Subscriber barred
1812Subscriber not provisioned
1813Subscriber unavailable
1820SMSC failure
1821SMSC congestion
1822SMSC roaming
1830Handset error
1831Handset memory exceeded
1840Charging error
1841Charging balance to low
18554524 BLACKLISTED
1856DB52 SMSC ERROR
1857DB76 NO SERVICE
1858DB99 PORTED NUMBER
1859DB62 SMSC ERROR
1860DB65 VP EXPIRED
1861DB78 NO BALANCE
1862DB05 SMSC ERROR
1863DBF3 RETRYING
1864UNKNOWN
1865UNDELIV
18674503 OUT OF COVERAGE
1900Notification Unavailable (Notifica non disponibile)
1901Not delivered
1902Teleservice not provisioned (Numero non abilitato in ricezione)
1903Selivery failure
1950Account limit is reachedMax amount of messages reached
1951MSISDN is blacklistedMSISDN or destination operator blacklisted
1952Call barred by operatorL’operatore ha bloccato il messaggio. Questo non è un errore di rete ma una risposta esplicita dalla piattaforma dell’operatore. Ad esempio, può essere ricevuto quando l’utente finale ha raggiunto il limite di utilizzo mensile/giornaliero.
1953Subscriber profile does not permit serviceErrore che può essere dovuto alla richiesta esplicita dell’utente di essere escluso dai servizi Premium (ad es. contratti di telefonia mobile aziendale).
1954Unknown or Ported NumberMSISDN sconosciuto o numero trasferito.
1955Failed Message DeliveryErrore di rete.
1956Validity Period ExpiredL’operatore non è stato in grado di consegnare il messaggio entro il suo periodo di validità.
1957Subscriber is temporarily out of creditL’utente finale non ha credito.
1958No operator found for current MSISDNNessun operatore associato a questo MSISDN. Verificare che MSISDN sia corretto.
1959UNDELIVERABLEUndeliverable, destination doesn’t exists or has persistent problem.
1960KOALIAS